Your Privacy Matters

Privacy Policy

We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.

Last Updated: February 26, 2026

1. Introduction

Welcome to FypTV IPTV. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming services, website, and related applications (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service. We reserve the right to make changes to this Privacy Policy at any time and for any reason.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us.

Personal Information We Collect:

  • Account Data: Name, email address, phone number, username, password, and account preferences
  • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
  • Device Information: Device type, operating system, unique device identifiers, IP address, browser type
  • Usage Data: Viewing history, preferences, watched content, interaction with features
  • Support Data: Information you provide when contacting customer support

3. How We Use Your Information

We use personal information collected via our Service for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use your information to:

  • Provide and Improve Services: Deliver the streaming services you request, personalize your experience, and improve our Service
  • Account Management: Create and maintain your account, process payments, and provide customer support
  • Communications: Send you technical notices, updates, security alerts, support messages, and administrative communications
  • Marketing: Send you promotional information about our products and services (you may opt-out at any time)
  • Analytics: Understand how users interact with our Service to improve functionality and user experience
  • Fraud Prevention: Detect and prevent fraudulent transactions and unauthorized access
  • Legal Compliance: Comply with applicable laws, regulations, and legal requests

4. Information Sharing and Disclosure

We only share information with the following third parties in the circumstances described below:

Service Providers:

  • Payment processors (for processing subscription payments)
  • Cloud hosting services (for data storage)
  • Analytics providers (to understand Service usage)
  • Customer support platforms

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

We do NOT sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out below.

Types of Cookies We Use:

  • Strictly Necessary Cookies: Essential for the Service to function properly
  • Functional Cookies: Enable enhanced functionality and personalization
  • Analytics Cookies: Help us understand how visitors interact with our Service
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Service.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Security Measures We Implement:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection and security
  • Secure data centers with physical and environmental controls

In the event of a data breach, we will notify you and applicable regulators as required by law.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, specifically:

  • Account Data: Retained for the duration of your account and for up to 2 years after account deletion
  • Payment Data: Retained as required by financial regulations (typically 6-7 years)
  • Usage Data: Retained for analytics purposes for up to 2 years
  • Marketing Data: Retained until you withdraw consent

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: You may request copies of your personal information
  • Right to Rectification: You may request correction of inaccurate personal information
  • Right to Erasure: You may request deletion of your personal information ("right to be forgotten")
  • Right to Restrict Processing: You may request restriction of processing your personal information
  • Right to Data Portability: You may request transfer of your personal information to another organization
  • Right to Object: You may object to processing based on legitimate interests
  • Right to Withdraw Consent: You may withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

9. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.

If you become aware that a child has provided us with personal information without parental consent, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make material changes to this Privacy Policy, we will notify you through prominent notice on our Service or via email.

12. Contact Information

If you have questions or comments about this policy, please contact us:

+1 (613) 518-4716
Toronto, Ontario, Canada

For data protection inquiries, you may also contact our Data Protection Officer.